Contact Us
This is the page to use if you want to reach the editorial team behind BTC Casinos. We cover crypto casinos that accept US players, and most messages we get fall into a few buckets: a factual correction, a question about how a site handles deposits or withdrawals, a bonus term that doesn't read the way we described it, or a request that we look at an operator we haven't covered yet. All of those are worth sending.
Contact requests reach the editorial team through the contact form on this page. We read everything, and we prioritize corrections and anything that affects the accuracy of what's published. We're a research and comparison site, not a casino, so the one thing we cannot do is anything involving your account, your balance, or your money at an operator.
What we can help with — and what we can't
| Write to us about | Go to the operator instead |
|---|---|
| A factual error in a review, rating, or bonus description | A pending withdrawal or a deposit that hasn't credited |
| A bonus whose wagering requirement or time limit doesn't match what we published | Account verification, document uploads, or KYC status |
| A site we should add, re-review, or drop | A locked, restricted, or closed account |
| How a payment method, coin, or confirmation flow generally works | A bonus that wasn't credited to your account |
| Questions about our ranking method or commercial arrangements | Self-exclusion or cooling-off requests at a specific casino |
| Press, partnership, or licensing inquiries | Anything requiring access to your personal data |
We have no administrative access to any casino listed here. We cannot recover funds, escalate a dispute, speed up a payout, or intervene in a verification check. If a site is holding a withdrawal, their live chat or support email is the only route that leads anywhere — and if the operator is licensed in Curaçao or Anjouan, that licensing body's complaints process is the next step after internal support fails.
How we make money, stated plainly
BTC Casinos earns commission when a reader clicks through to a casino and signs up. That relationship is real and we'd rather you know it before you read anything else here. It does not set the order of our rankings, it does not buy a higher editorial rating, and it does not stop us publishing a drawback. If you think a review reads like it was written by the operator's marketing team, tell us — that's exactly the kind of message we want.
Sending us a correction about a specific site
Corrections are the most useful thing you can send. Crypto casino terms change often, and a bonus that was accurate when we checked it may not be today. Our published information was last verified on Sep 19, 2026; anything you find that contradicts it is worth flagging.
Include the site name, the exact wording you're disputing, and where you saw the correct version — a screenshot of the terms page or the cashier screen is ideal. Here's the level of detail that lets us act quickly, using three of the sites we currently rank near the top.
BetPanda
Our highest-rated listing at 10.0, largely because its headline promotion is a recurring 10% weekly cashback rather than a one-off match bonus — cashback is simpler to read than a deposit match, since there's no deposit multiple to clear before you see value. If you're writing to us about BetPanda, the useful details are how the cashback percentage is calculated, what qualifies as net loss, whether the credited amount carries any playthrough before withdrawal, and the day of the week it settles. The limitation worth naming: a cashback-only headline offer gives a first-time depositor less upfront than a large match bonus elsewhere, and cashback by definition only pays out when you've lost. Tell us if the terms you see differ from what's on our listing.
CoinPoker Casino
Rated 9.9, and on this site mainly because its advertised 150% welcome bonus up to $2000 is one of the larger match offers in our list. Match bonuses are where the fine print matters most, so the details we need in a correction are the playthrough multiple, the qualifying deposit minimum, the expiry window, and any game weighting that excludes or discounts live dealer tables. The limitation: a headline figure of $2000 requires a substantial deposit to reach in full, and bonus funds typically carry conditions that cash does not — anyone chasing the maximum should read the terms before depositing, not after.
Cryptorino
Also 9.9, and it appears here because it combines both structures — a 100% match up to 1 BTC plus 10% weekly cashback. The BTC-denominated cap is the part readers most often ask about, and it's a fair question: a bonus ceiling quoted in Bitcoin moves in dollar terms as the price moves, so the effective maximum on the day you deposit is not fixed. If you're correcting us on Cryptorino, tell us the current wagering requirement on the match portion and whether cashback and bonus can be active at the same time. The limitation: crypto-denominated caps cut both ways, and a player who deposits in BTC and holds a bonus balance is exposed to price movement on top of the normal risk of losing the stake.
Comparing the top listings at a glance
This table repeats only what operators advertise. Every match bonus and cashback offer carries wagering or playthrough conditions, minimum deposits, time limits, and eligibility rules set by the operator — check the current terms on the site itself before you commit anything, because advertised figures change without notice.
| Site | Editorial rating | Advertised headline offer | Offer type |
|---|---|---|---|
| BetPanda | 10.0 | 10% weekly cashback | Cashback |
| CoinPoker Casino | 9.9 | 150% welcome bonus up to $2,000 | Deposit match |
| Cryptorino | 9.9 | 100% match up to 1 BTC + 10% weekly cashback | Match + cashback |
| Punkz | 9.9 | 20,000 USDT welcome bonus + 15% cashback | Match + cashback |
| Hyperlucky | 9.9 | 20% daily cashback up to $10,000 + 100 free spins | Cashback + spins |
| Winna | 9.7 | Up to 60% rakeback & 25% instant cashback | Rakeback + cashback |
| Thrill | 9.7 | Up to 70% rakeback + 10% cashback | Rakeback + cashback |
| BC Game | 9.7 | Four match bonuses up to $4,000 + 400 free spins | Staged match + spins |
| Wild.io | 9.7 | Up to 350% welcome package over first 3 deposits + 200 free spins | Staged match + spins |
| Vave | 9.7 | Up to 550 USDT bonus + up to €75 free bet + 5% cashback | Match + free bet + cashback |
Those ratings are our own editorial scores. They are not customer review averages and nobody outside the editorial team sets them.
Payment questions we get most often
We can explain how crypto casino money movement generally works, though we can't see your transaction. The recurring questions:
- Which coins are accepted. Bitcoin, Ethereum, Litecoin, Tether, USD Coin and Dogecoin are the common set across crypto casino sites, with altcoin support varying by operator. Check the cashier before you send anything — sending a coin or using a network the site doesn't support can mean the funds are unrecoverable.
- Why stablecoins come up so much. USDT and USDC track the dollar, so a balance held in them doesn't swing with the BTC price while you play. Depositing in Bitcoin means your bankroll's dollar value moves independently of whether you win or lose a hand. That volatility is a real, separate risk and neither we nor any casino can remove it.
- What it costs to move funds. On-chain deposits and withdrawals carry network or gas fees paid to the blockchain, not to the casino. Those fees vary with congestion and differ sharply between networks. Operators may also set their own minimum and maximum withdrawal limits and, in some cases, a processing fee. Confirmation times depend on the coin and the number of confirmations the site requires before crediting.
- How fast payouts really are. "Instant withdrawal" in operator marketing usually means the site's internal approval is automated — the on-chain settlement still takes as long as the network takes. Advertised speeds are claims, not results we've measured.
- Wallet setup. Most players use either an exchange account or a self-custody wallet. Self-custody gives you control of your keys and means a lost seed phrase is a lost balance. Enable two-factor authentication on both the wallet and the casino account.
Game and fairness questions
We're happy to explain what's typically on offer, and what to verify yourself. Crypto casino libraries generally split into slots from third-party studios such as Pragmatic Play, NetEnt and similar providers; live dealer rooms running blackjack, roulette and baccarat with Evolution and comparable suppliers; and in-house originals — crash, dice and plinko — which are the games most likely to be provably fair.
Provably fair means you can verify a result cryptographically after the fact using server and client seeds. It applies to originals, not to third-party slots or live tables, which instead rely on RNG certification and independent audits. If you're writing to ask whether a site is fair, the two things to look for are a published provably fair verification tool for originals and evidence of RNG testing for the rest. We'll tell you what we found and where our information is unconfirmed.
Sportsbook and other product lines
Several operators in our list run more than a casino. Vave advertises a free bet alongside its casino bonus, which reflects a sportsbook attached to the same wallet, and CoinPoker's identity is built around poker with a casino section beside it. Rakeback offers of the kind Winna and Thrill advertise come from poker and sportsbook economics — they pay back a share of rake or margin rather than matching a deposit.
Practical consequence for anyone contacting us: bonuses and cashback usually apply to one product only. Casino wagering rarely clears a sportsbook bonus and vice versa. If your question is about which product a promotion covers, we'll point you to the term that decides it, but the operator's own terms are the final word.
Legal standing, eligibility, and age
You must be at least 18 to gamble at the sites we cover, and 21 where the operator or your state sets that as the minimum. Check the site's stated minimum age before registering — it is not the same everywhere.
There is no federal legalization of online casino gaming in the US. The crypto casinos we review are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, not by any US state or federal regulator. For most US players they sit in a legal grey area, and we won't describe them as regulated for you, because they aren't. Regulated online casino gaming exists in only a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators don't run on cryptocurrency.
Availability also varies by operator. Offshore sites commonly self-restrict certain states, and the excluded list differs from one to the next. You are responsible for checking your own state's laws before you play, and we can't tell you what's permitted where you live. We also won't help anyone get around a geoblock, a state restriction, or a site's identity, anti-money-laundering or sanctions checks — that includes questions about VPN use where a site's terms prohibit it, which can cost you your balance. Where a site does advertise no-KYC or minimal-verification play, treat that as a convenience feature, not a way to avoid reporting obligations.
On tax: US players are generally liable for tax on gambling winnings and on crypto gains. That's the extent of what we'll say. Anything specific to your situation should go to a qualified tax professional, and legal questions to a qualified attorney — we're a comparison site, not advisers, and nothing here is legal or tax advice.
If your message is about gambling harm
Gambling costs money and most players lose over time. No bonus, rakeback deal, coin or strategy changes that, and nothing on this site should be read as a way to make money or fix a financial problem. Never stake more than you can comfortably lose, and don't try to win back what's gone.
If gambling is causing problems for you or someone close to you, the National Problem Gambling Helpline is available on 1-800-GAMBLER. Offshore crypto casinos may not provide the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to offer, and there is no US regulator to appeal to if a tool doesn't work as advertised. Our responsible gambling resources set out what to look for and where to get support.
How we assess the sites we rank
Our ratings come from documentary research, not from playing. We review published terms, licensing details, cashier pages, supported coins, stated withdrawal limits, fee disclosures, provider lists and fairness documentation, then compare those against what the operator advertises. We haven't deposited, played or withdrawn at any of these sites and we don't claim otherwise. Where something can't be verified, we say it's unconfirmed rather than filling the gap.
- Coin support and cashier mechanics — which currencies, which networks, what limits and fees are disclosed.
- Payout terms — stated processing windows, withdrawal minimums and maximums, and whether verification is triggered at a threshold.
- Bonus quality — headline figure judged against wagering multiple, time limit, game weighting and maximum cashout.
- Game range and fairness evidence — provider names, provably fair tooling on originals, RNG certification claims.
- Licensing and transparency — which jurisdiction, whether the licence is verifiable, and how clearly state restrictions are published.
- Security and support — 2FA availability, account controls, and how support can be reached.
Commission has no weight in any of those six. You can read more about the people behind the ratings on our about page, and the rules covering use of the site in our terms and conditions.
Getting a useful reply
A message that names the site, quotes the specific claim, and says what you believe the correct position is will always get a faster and better answer than a general one. If you're asking which casino suits you, tell us what you're optimizing for — coin support, payout speed, a particular game type, or verification requirements — because those pull in different directions and there's no single best answer.
Take your time with it. Nothing on this page is urgent, no offer needs deciding today, and reading a set of bonus terms carefully before you deposit is worth more than any recommendation we could give you.